Preparing for the Next ‘Operating System’ for Retail

Join us as we explore the unfolding of Gen AI and Agentic Commerce across retail in 2026.

GenAI in retail has moved beyond experimentation. In 2026, the real shift is agentic AI- systems that don’t just respond to prompts, but can plan, decide and act across merchandising, supply chain, operations and customer experience. We’ll be covering the uncompromising shifts that look set to impact retailers this year!

A cross section of retail innovators and technologists will gather to discern the must do’s from the multitude of possibilities.

The competitive advantage this year is not around access to AI- it’s how confidently organisations allow it to operate. Retail leaders are redefining governance, accountability and trust, balancing automation with human judgement.